Learn how Emotional Intelligence (EI) will assist the leader in you to identify, understand, manage, and use your own emotions in positive ways when working with others.

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Emotional Intelligence Part 2 

In this session, participants will learn how to apply, and polish EI tools to positively influence others at home, in your community, and in your workplace. 

Discover the five steps essential for generating and implementing effective solutions.

In this session, attendees will learn how to speak clearly, concisely, and completely. They will also learn why effective communication is important to build trust, gain confidence, and strengthen relationships among professionals from different generations and ethnic groups. 

During this session participants will discuss effective conflict resolution strategies for employee and
organizational success.

During this session we will define collaboration and teamwork skills, discuss their values, outline the conditions that must exist for teams to work collaboratively and provide participants with tools to effectively lead a team, build team rapport, and motivate and appreciate team members.

Participants will learn the cognitive, affective, and behavioral skills that lead to understanding the values, attitudes, traditions, and beliefs that differ across cultures and develop meaningful professional relationships with people of various cultural backgrounds.